Service Agreement This is the
entire agreement between us (Rocky Ridge Wireless) and you (the Subscriber).
We may amend this agreement from time to time, and will notify you by
e-mail when it changes. Your continued use of our service implies your
agreement with these changes. 1. We are offering
you a Family-Friendly Internet Service. This means that we attempt to
block phishing sites (which try to steal your personal information) and
pornographic sites. By becoming a subscriber, you agree to support us
in our efforts to offer a clean, family-friendly Internet experience.
You agree not to attempt to circumvent filtering in any way. 2. The Service
shall not be used to make foul or profane expressions, to impersonate
another person with fraudulent or malicious intent, to contact or transmit
information in any form to another person as to annoy, abuse, threaten,
or harass such other person, or for any purpose in violation of law, or
in such manner as to interfere unreasonably with the use of the Service
by any of our users. 3. We actively
manage bandwidth to optimize everyone's web experience. This means we
might slow down file transfers so webpages can load faster. 4. If you are
a residential subscriber, you agree not to host any web services on our
network. This includes peer-to-peer file sharing programs like uTorrent,
LimeWire, Kazaa, Soulseek, etc. If you or anyone in your household uses
any file sharing programs, you are personally responsible for ensuring
that no pirated material is uploaded or downloaded. We reserve the right
to temporarily or permanently disconnect your service if we suspect any
illegal activity. 5. All outdoor equipment is
on loan from us. You give us permission to access this equipment for repair,
replacement or removal as needed. You shall reimburse us, on a time and
materials basis as documented in an invoice, for the cost to repair and/or
replace the outdoor equipment in the event of (a) misuse, (b) failure
to exercise reasonable care, (c) physical damage, (d) theft, or (e) disaster. 6. You agree
to keep current on your payments. If your credit card rejects our billing,
you agree to correct the problem or provide an alternate form of payment.
If your account is unpaid for 10 days, we may suspend internet service
until payment is made. If your account is unpaid for 30 days, we may terminate
your account and remove our equipment from your premises. 7. We reserve
the right to discontinue service for any reason. Any unpaid balances will
become immediately due and payable. 8. Limitation
of Liability. Our liability for any reason shall not exceed one month's
service, including but not limited to (a) interruption of service, (b)
direct, indirect, or consequential damages to persons or property, or
(c) breach of contract. We shall not be held liable for acts outside our
control. You agree to settle all disputes directly or through a mediator. (c) 2023 RockyRidge.net |